*客人投诉 1. I checked my returned laundry, and found a piece was lost. 我检查了一下送还的衣服，发现少了一件。 2. You stated that you need to change to another room. May I know what the problem is with your room? 你说你需要换房，我能知道你... 【阅读全文】

*了解资讯 1. Im phoning from China. I want some information before making a reservation. 我是从中国打电话过来的。我想在订房之前了解一些资讯。 2. I want to know how far the hotel is from the airport? 我想知道从机场到酒店有多远? 3. Is there... 【阅读全文】

*清理房间 1. Im sorry to disturb you, but may I clean the room now? 抱歉打扰你，我现在可以清理房间吗? 2. Would you like me to draw the curtains for you, sir? 要我为你把窗帘拉上吗，先生? 3. Could you tidy up the bathroom first? Ive just tak... 【阅读全文】

*前台问询 1. Have you made a reservation, madam? 女士，你有预订吗? 2. When did you make the reservation? 你是什么时候预订的? 3. Well, we are full at the moment. But there is one available on the second floor, which faces the street. But it... 【阅读全文】

*确定日期 1. Can I reserve a double room on the night of June 1st? 我可以预订6月1日的一个双人间吗? 2. Id like to reserve a double room from the 14th to 17th of Aug. 我想订一个8月14号到17号的双人间。 3. Id like to book a double room for Tue... 【阅读全文】

*咨询事宜 1. I want to rent this car for 5 days. By the way, do I have to return the car here? 我想租五天车。顺便问一下，我必须在这里还车吗? 2. Id like to rent a car for several days. 我想租几天车。 3. Do I have to pay an extra charge for... 【阅读全文】

*乘坐出租 1. Could you send a taxi to Hilton Hotel? 你能派辆出租车到希尔顿饭店吗? 2. Can you take me to the airport? 请送我去机场好吗? 3. How much is the fare? 多少钱? 4. OK. A taxi will be there in less than ten minutes. 好的，车子十分钟... 【阅读全文】

*与路人交谈 1. Do you know how often Bus No.70 runs? 你知不知道70路公交车多久来一趟? 2. How much is the fare? 车票多少钱? 3. Excuse me, sir. Do you have any idea how I can get to the downtown area? 打扰了，先生。你知道如何去市区吗? 4. You... 【阅读全文】

*票务及船况 1. I want to make a reservation for a Singapore cruise by tomorrow morning. 我想订一张明早去新加坡的船票。 2. I want to go to North Ferry next Monday. Are there any unreserved first-class cabin? 下周一我想到北渡口。还有一等舱的... 【阅读全文】

*检票之前 1. I want to go to Philadelphia. What is the next train, sir? 我想去费城。下班车什么时候开，先生? 2. When does the train leave here? 这趟车什么时候发车? 3. I want to buy a train to Mississippi. 我要买一张去密西西比的票。 4. It ru... 【阅读全文】